Accommodation Hours
Check-in
3:00 PM - 5:00 PM
Check-out
12:00 PM (Noon)
1. General Conditions
1.1 Reservations and Payments
- We accept bank transfers, cash, and digital payments
- Prices include final cleaning and basic services
1.2 Schedules
- Check-in: 3:00 PM - 5:00 PM
- Check-out: 12:00 PM (noon)
- Special schedules can be arranged with additional cost, subject to availability
2. Coexistence Rules
2.1 Facility Use
- Maximum capacity: 15 people
- Please inform if bringing pets
- Jacuzzi must be used responsibly and kept clean
- Common areas must be kept tidy
2.2 Noise and Rest
- Respect for neighboring guests' rest
- Moderate music volume after 10:00 PM
3. Security and Responsibilities
3.1 Security
- Keep doors and windows closed when leaving
- Do not leave valuables in sight
- Report any damage or anomaly immediately
- Follow jacuzzi safety instructions
3.2 Damages and Responsibilities
- Guests are responsible for damages caused during their stay
- Repair or replacement costs of damaged items will be charged
- Finca Conejo Blanco is not responsible for lost objects
- Personal accident insurance is the guest's responsibility
4. Cancellations and Refunds
4.1 Cancellation Policy
- More than 8 days: 100% refund
- Force majeure cancellations are evaluated case by case
5. Included Services
- Complete access to all facilities
- Private jacuzzi with panoramic view
- Private gardens and trails
- Fully equipped kitchen
- Free WiFi
- Private parking
- Final cleaning service
- Bed linens and towels
6. Contact and Emergencies
For any inquiry or emergency during your stay:
WhatsApp: +57 316 516 1418
Available 24/7 for emergencies
Response time: Maximum 30 minutes
Last updated: January 2025
By making a reservation, the guest accepts these terms and conditions in their entirety.