Accommodation Hours
Check-in
3:00 PM - 5:00 PM
Check-out
12:00 PM (Noon)
1. General Conditions
1.1 Reservations and Payments
- We accept bank transfers, cash, and digital payments
- Prices include final cleaning and basic services
1.2 Schedules
- Check-in: 3:00 PM - 5:00 PM
- Check-out: 12:00 PM (noon)
- Special schedules can be arranged with additional cost, subject to availability
2. Coexistence Rules
2.1 Facility Use
- Maximum capacity: 15 people
- Please inform if bringing pets
- Jacuzzi must be used responsibly and kept clean
- Common areas must be kept tidy
2.2 Noise and Rest
- Respect for neighboring guests' rest
- Moderate music volume after 10:00 PM
3. Security and Responsibilities
3.1 Security
- Keep doors and windows closed when leaving
- Do not leave valuables in sight
- Report any damage or anomaly immediately
- Follow jacuzzi safety instructions
3.2 Damages and Responsibilities
- Guests are responsible for damages caused during their stay
- Repair or replacement costs of damaged items will be charged
- Finca Conejo Blanco is not responsible for lost objects
- Personal accident insurance is the guest's responsibility
4. Cancellations and Refunds
4.1 Cancellation Policy
- More than 8 days: 100% refund
- Force majeure cancellations are evaluated case by case
5. Included Services
- Complete access to all facilities
- Private jacuzzi with panoramic view
- Private gardens and trails
- Fully equipped kitchen
- Free WiFi
- Private parking
- Final cleaning service
- Bed linens and towels
6. Cookie Policy
6.1 Types of Cookies
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: To understand how you use our site (Google Analytics)
- Functional Cookies: To remember your preferences and settings
6.2 Cookie Management
You can control and disable cookies from your browser settings. If you disable analytics cookies, some Google Analytics data won't be collected.
6.3 Relationship with Privacy Policy
For more information about how we handle cookies and tracking tools, please visit our Privacy Policy.
7. Contact and Emergencies
For any inquiry or emergency during your stay:
WhatsApp: +57 316 516 1418
Available 24/7 for emergencies
Response time: Maximum 30 minutes
Last updated: January 2025
By making a reservation, the guest accepts these terms and conditions in their entirety.